Frequently Asked Questions
1. How do I place an order?
You can place an order by browsing through our catalog, selecting the parts you need, and adding them to your cart. Once you’re ready, proceed to checkout and follow the steps to complete your purchase.
2. What payment methods do you accept?
We accept a wide range of payment methods, including:
- PayPal
- Apple Pay
- Google Pay
- Bank transfers (where applicable)
- Vanilla Visa/MasterCard USA
- CrytpoCurrency like bitcoin (10% discount when you pay with crypto)
- interac e-Transfer
- Zelle
- CashApp
3. Do you offer international shipping?
Yes, we ship internationally! Shipping fees and delivery times will vary depending on your location. Please check our shipping policy or contact us for details regarding specific countries.
4. How long will it take for my order to arrive?
Delivery times depend on your location and the shipping method selected. Standard shipping within the U.S. typically takes 3-7 business days, while international orders may take 7-14 business days. We provide tracking information so you can monitor your order.
5. Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to check the delivery status on our website or through the carrier’s tracking system.
6. What is your return and refund policy?
We accept returns on most items within 60 days of purchase, provided the part is unused, in its original packaging, and meets the return conditions. Please refer to our Refund Policy for full details, or contact our customer service team to initiate a return.
7. What if I receive a defective or wrong part?
If you receive a damaged, defective, or incorrect part, please contact us immediately . We will arrange for a replacement or refund at no cost to you.
8. How do I know if a part will fit my car?
Each product page provides fitment details for specific makes, models, and years. If you’re unsure, feel free to use our Fitment Checker tool or contact our support team with your vehicle’s details (year, make, model, and engine size) for assistance.
9. Do you offer warranties on your parts?
Yes, most of our parts come with manufacturer warranties. The length and coverage depend on the specific part. Please refer to the product page or contact us for more information on warranty terms.
10. Can I cancel or change my order after placing it?
If your order hasn’t been processed or shipped, you can cancel or modify it. Please contact us as soon as possible with your order number to request changes.
11. Do you offer discounts for bulk orders?
Yes, we offer discounts for bulk or wholesale orders. Please contact our sales team for more information and pricing.
12. What is your shipping cost?
Shipping costs vary based on your location, order size, and shipping method. You can calculate the shipping cost at checkout before finalizing your purchase.
13. Do you sell OEM or aftermarket parts?
We offer both OEM (Original Equipment Manufacturer) and high-quality aftermarket parts. Each product page clearly states whether the part is OEM or aftermarket.
14. Can I return an electrical component?
Due to the nature of electrical components, they are non-returnable unless found to be defective upon receipt. Please ensure correct fitment before placing your order.